Contact Us - Hometree
Contact us
We’re here to help – here’s how to reach us
Book a repair online
If you’re an existing home cover customer, jump the queue by using our simple online portal to request a repair – it’s faster than phoning.
- Requesting a repair online takes two minutes without waiting for us to answer your call
- It’s super quick and easy – we only need your email address
- Our team will review your request and assign an engineer at your convenience
- We’ll keep you informed throughout your repair by text and email
Get in touch – 24/7 claims support
Live chat
Monday to Friday: 9am – 7pm
Saturday to Sunday: 9am – 5pm
Send us a message Click here
Email form
Fill out this form and we’ll get back to you via email or phone.
To discuss your contract
Request a callback
Via this form
Phone
Call us on 0330 912 4843
Monday – Friday: 9am – 5pm
Saturday – Sunday: Closed
Sign up for cover
Buy online
Check our plans here and follow the steps to checkout.
Phone
Call us on 0330 912 4843
Monday – Friday: 9am – 5:30pm
Saturday – Sunday: Closed
We Beat or Match Any Quote
Phone us to beat or match British Gas or Homeserve quotes, Terms apply.
Serious About Service
24/7 claims support & rated Excellent on Trustpilot
Cover Match Guarantee
£50 gift card if we don’t cover something British Gas or Homeserve do, terms apply
All Gas Boilers Covered
All makes and models, regardless of age